Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or submit an enquiry through this website (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device. This may include details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we may also collect information about the pages you view, how you found the Site, and how you interact with it. This information is referred to as “Device Information”.
Device Information is collected using technologies such as cookies, log files, and tracking pixels. Cookies are small data files placed on your device and may include an anonymous unique identifier. Log files track actions occurring on the Site and collect data such as IP address, browser type, internet service provider, referring and exit pages, and date and time stamps. Tracking technologies such as pixels and tags help us understand how visitors use the Site.
When you submit an enquiry or contact us through the Site, we collect personal information you voluntarily provide, which may include your name, email address, phone number, and any details you include in your message. This information is referred to as “Enquiry Information”.
How We Use Your Personal Information
We use Enquiry Information to respond to your requests, provide quotes or information about our services, and communicate with you regarding your enquiry. Where relevant and in line with your preferences, we may also use this information to provide updates, promotions, or information related to our services.
Device Information is used to help us understand how visitors use our Site, improve functionality and performance, enhance user experience, and monitor for potential security or fraud risks.
Sharing Your Personal Information
We may share your personal information with trusted third-party service providers who assist us in operating the Site or analysing website usage, such as analytics providers. These third parties are only permitted to use your information for the purposes outlined in this policy.
We may also disclose personal information where required to comply with applicable laws or regulations, respond to lawful requests, or protect our legal rights.
Do Not Track
Please note that we do not change our data collection and usage practices when your browser sends a Do Not Track signal.
Data Retention
We retain your Enquiry Information only for as long as necessary to fulfil the purpose for which it was collected, or as required to comply with legal, regulatory, or operational obligations. You may request the deletion of your personal information at any time.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. Any updates will be posted on this page.
Contact Us
For more information about our privacy practices, to ask questions, or to make a complaint, please contact us using the details below.
Email: [email protected]
Phone: 1300 310 094
Location: Sydney, Australia